Zásady ochrany osobních údajů
Vaše myšlenky, poznámky a rozpočty patří jen vám. Zjistěte, jak Memory Chat chrání vaše soukromí a ukládá data lokálně na vašem zařízení.
Naposledy aktualizováno:
V Memory Chat je ochrana soukromí základním kamenem naší offline architektury. Vaše poznámky, hlasové záznamy, seznamy a rozpočty jsou uloženy přímo ve vašem zařízení. Vaše osobní data nikdy neprodáváme, nesledujeme vás po internetu a nečteme vaše soukromé poznámky. Zde popisujeme, jak nakládáme s údaji při návštěvě webu a synchronizaci.
1. Informace o správci údajů
MemoryChat je správce údajů odpovědný za vaše osobní údaje.
- webové stránky: https://memorychat.app
- Kontaktní e-mail: privacy@memorychat.app
2. Jaká data shromažďujeme
2.1 Informace, které poskytujete přímo
Při interakci s naší webovou stránkou nám můžete poskytnout následující informace:
| Type | Purpose |
|---|---|
| E-mailová adresa | Když se připojíte k našemu pořadníku |
| Jméno | Volitelné, při registraci |
| Preference platformy | Android, Windows nebo obojí |
| Zpětná vazba a návrhy | Prostřednictvím našeho widgetu pro zpětnou vazbu |
| Chatové konverzace | Při použití podpory Gleap |
2.2 Automaticky shromažďované informace
We automatically collect certain information when you visit our Website:
| Type | Purpose |
|---|---|
| Device information | Browser type, operating system |
| IP address | For rate limiting and geolocation |
| Page views and clicks | To understand site usage |
| Scroll depth | 25%, 50%, 75%, 100% tracking |
| Session recordings | With input fields masked for privacy |
| JavaScript errors | To improve site stability |
3. How We Collect Data
Forms and Direct Input
Information you voluntarily submit through forms, such as the waitlist signup or Gleap widget.
Automatic Collection
Data collected through analytics tools and tracking scripts when you browse the Website.
Browser Storage
We use localStorage and sessionStorage for preferences and functionality.
4. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Analytics & performance monitoring | Legitimate Interest (Art. 6(1)(f)) |
| Waitlist signup & email communication | Consent (Art. 6(1)(a)) |
| Customer support via chat | Contract performance (Art. 6(1)(b)) |
| Security & fraud prevention | Legitimate Interest (Art. 6(1)(f)) |
5. Third-Party Services
We use the following third-party services to operate our Website. Each service has its own privacy policy:
| Service | Purpose | Data Shared | Location |
|---|---|---|---|
| PostHog | Product analytics and session recording | Page views, clicks, sessions | US |
| Brevo | Email marketing and waitlist | Email, name, platform preference | EU (France) |
| Gleap | Support chat, feedback collection, roadmap, and updates | Chat messages, feedback text, ratings, and visitor info | EU |
| ipapi.co | IP geolocation | IP address | Global |
| Google Fonts | Web fonts | Font requests, referrer | Global CDN |
6. Cookies & Local Storage
Essential Storage
These are necessary for the Website to function and do not require consent:
| Name | Type | Purpose | Duration |
|---|---|---|---|
theme | localStorage | Stores your theme preference (dark/light) | Persistent |
languagePreference | localStorage | Stores your language setting | Persistent |
mc:scroll:transfer:v1 | sessionStorage | Preserves page progress while switching languages | 15 seconds |
mc:scroll:restore:v1 | sessionStorage | Restores page position after a page refresh | 15 seconds |
Analytics Cookies
These help us understand how visitors use our Website:
| Name | Type | Purpose | Duration |
|---|---|---|---|
ph_* (PostHog) | Cookie | Session identification for analytics | 1 year |
Third-Party Cookies
Set by our third-party service providers:
| Name | Type | Purpose | Duration |
|---|---|---|---|
Gleap cookies | Cookie | Support widget session management | Session |
7. Data Retention
We retain your data for as long as necessary to fulfill the purposes described in this policy:
| Data Type | Retention Period |
|---|---|
| Waitlist emails | Until you unsubscribe |
| Analytics data | 90 days |
| Session recordings | 30 days |
| Chat transcripts | Per Gleap policy |
| Geo cache data | 24 hours |
| Rate limit data | Session-based |
8. Your Rights
GDPR Rights (EU/EEA Residents)
Under the General Data Protection Regulation, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
CCPA Rights (California Residents)
Under the California Consumer Privacy Act, you have the following rights:
- Right to know what personal data is collected
- Right to know if your data is sold or disclosed
- Right to say no to the sale of personal data
- Right to delete your personal data
- Right to non-discrimination for exercising your rights
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@memorychat.app. We will respond to your request within 30 days.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including the United States and the European Union. When we transfer data internationally, we rely on the following safeguards:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- EU-US Data Privacy Framework for transfers to certified US organizations
- Adequacy decisions where applicable
10. Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- HTTPS/TLS encryption for all data transmission
- Server-side API key protection (keys never exposed to browsers)
- Rate limiting to prevent abuse
- Input masking in session recordings
- Honeypot fields for bot protection
- CORS headers for API security
11. Children's Privacy
Our Website is not directed at children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@memorychat.app, and we will take steps to delete the information.
12. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you by posting a notice on our Website and updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.
13. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
- Privacy inquiries: privacy@memorychat.app
- General support: support@memorychat.app